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Error: 'Invalid or nonexistent document'

Michael Lazar EXPERT RESPONSE FROM: Michael Lazar

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QUESTION POSED ON: 25 February 2005
One of our more important users is receiving an error "Invalid or nonexistent document" while accessing repeating calendar entries. It is not just one repeating entry, it is several. Have you seen this?

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EXPERT RESPONSE
There are numerous problems that can cause this. If the person has a Palm Pilot or other handheld that uses a sync tool, the sync tool can sometimes cause problems with repeaters. If the person is on a different mail template than the person who setup the meeting, that can cause it. If the person has the chairperson in their personal address book (or the other way around), that will cause calendaring issues. That's a few starting points for you.

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