EXPERT RESPONSE
Your question is a little short on details, but in general, there are many ways to do this sort of thing. A lot depends on what sort of system you are writing the exported information into. If it's a relational database, use LEI or the LC LSX to port your data on schedule. If the HelpDesk system uses an LDAP directory, don't bother to export the data -- just use Domino as your LDAP server. If it's something that has an API, you can call from Visual Basic or Java and write a Domino scheduled agent in the address book to export the data regularly. Or, use the Notes Java/CORBA API or the Notes C or C++ API to read the Notes database from an outside program. Or, write a Web service to generate XML for all address book entries modified after a date specified by an argument. An experienced Domino developer could help you choose the most appropriate solution, based on the details of your application and environment.
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